All Optimum Vehicles feature a minimum 3 months or 5,000 kilometres (whichever comes first) of 24-hour roadside assistance. That includes trip interruption coverage and trip routing service to help you quickly find your way.
You're covered if:
Your Optimum Vehicle is still within the manufacturer's New Vehicle Limited Warranty period, it's covered by GM Roadside Assistance.
Your manufacturer's warranty-covered non-GM vehicle does not offer a Roadside Assistance Program. General Motors will provide 3 months or 5,000 km, whichever comes first, of GM Roadside Assistance from the date of your Optimum Vehicle purchase.
Your Optimum Certified Used Vehicle has less than 3 months and 5,000 km of remaining Manufacturer's New Vehicle Limited Warranty. General Motors will provide an additional 3 months or 5,000 km, whichever comes first, of GM Roadside Assistance once your remaining Manufacturer's New Vehicle Limited Warranty expires.
To receive Roadside Assistance, simply call 1 800 268 6800 and a service operator will be dispatched to the scene. If your vehicle can't be repaired onsite, it will be towed to the nearest GM Dealership or GM authorized repair facility. If you need to pull your vehicle out of mud or snow, you're covered for winching service, up to $100 per occurrence.
If your vehicle is disabled and you are a minimum of 250 km from home, a Trip Interruption reimbursement allowance will be provided to help pay for:
- Reasonable expenses (meals and lodging) up to a maximum of $195 per day and/or
- Alternate transportation up to a combined maximum of $500 per incident
All Roadside Assistance Plans also include a no-charge Trip Routing Service, providing you with:
- Suggested travel routes
- Points of interest
- Maps
Roadside Assistance and Trip Interruption coverage doesn't apply to:
- Vehicles operated off-road
- Fines or impound towing charges caused by a violation of local, municipal, Provincial or Federal law
- The mounting, dismounting or changing of snow tires, chains or other traction devices
- Disablement or services resulting from physical damage to your vehicle
- Total or partial theft of your vehicle
- Expenses that are covered under any other program
